Unfortunately we cannot accept returns or exchanges. If there happens to be something wrong with your order please send us a message at contactus@koraskitchen.com and let us know how we can help!

Yes! Check out our Markets and Information web page and stop by our booth at one of our many markets and events to meet our team and pick up some tasty treats for your pets. Or shop our in-store and online partners. Be sure to follow us on Instagram for pop-ups and information about special Market-Only Goodies.

Great! We'd love to hear more. Contact us at contactus@koraskitchen.com of visit our Contact page and send us a message.

Your hand-crafted goodies will be created within 48-hours*, shipped via UPS ground generally taking 2-4 days. *Soft Treat Refridgerated Products All orders that include our soft treat refrigerated products will be cold-packed and shipped 2-day service only on Monday and Tuesday to ensure weekday delivery. If there is a major delay in shipping, and the item is no longer fresh please let our team know and we will be more than happy to replace or refund.

Yes! We offer free ground delivery in Indiana on all purchases of $40 or more. Local delivery orders of $20 or more will also receive free shipping.

At this time, we are only able to ship our products to addresses in Indiana. We are working on expanding to surrounding states, and will do so as soon as possible.